Richard Shepherd


Richard Shepherd was originally Finance Director for HomeServe from 2002 to 2008. He then subsequently re-joined as Interim Chief Financial Officer in 2015, before being appointed as Chief Operating Officer in May 2016.

In the period in between, Richard worked as Chief Financial Officer for private equity backed businesses. He started his career at PricewaterhouseCoopers where he qualified as a Chartered Accountant.

Richard holds overall responsibility for Frontline services, including Customer Service and Sales as well as Operations including our Engineers, championing the delivery of effortless service, helping Customers every day.

Richard graduated from the University of Nottingham with a B Eng (Hons) in Mining Engineering.