Greg Reed

HomeServe UK CEO

Greg Reed was appointed Chief Marketing Officer at HomeServe in September 2012, leading both from a strategic and operational perspective.

Greg has previously worked as Head of Credit Cards and Overdrafts at Royal Bank of Scotland Group and also as Chief Marketing Officer - Europe at MBNA. Greg has volunteered as a Board Member at West Cheshire & North Wales Chamber of Commerce, Chester Renaissance Limited and also Chester Performs. Read more..

"It’s never too late ...”

I spoke at a business breakfast a couple of weeks ago at a wonderful place called ‘The Way’ in Wolverhampton. It's part of the National Youth Zone network and it has a big and positive impact on young people in the town. read more +

Why not meet your heroes?

Well that just happened. I roll through life and somehow end up sitting across the lunch tablefrom a man who helped to change the world. He was so giving, so generous with his time and thoughts. You meet or read about many people these days who ride a wave to celebrity or wealth and honestly sometimes it doesn't make sense. read more +

Never meet your heroes

The old adage about not meeting your heroes because, as Louisa May Alcott said, "we discover that our idols are very ordinary men and women" is something I've heard many times. read more +

A month's worth of calls in a week

Just before Easter I read the weather forecast for the weekend ahead. The reports of snow took me back to just a month earlier to what I think was the toughest time I'd experienced in our business - when the Beast from the East, AKA Storm Emma, spun up a weather crisis the likes of which hasn’t been seen since last century. We felt we were ready and although we had, and possibly still have, plenty of disappointed Customers - we were able to put our contingency plans to good use. read more +

A difficult message to give, a harder one to receive

I just got some feedback from someone whose role is at risk of redundancy. He was commenting on a discussion we had on our company-wide video broadcast, the Big Red Sofa. He said: read more +

My worst ever day at work

I’ve heard a lot of speakers talk about leadership. Often their core message is difficult to decipher and even harder to remember. There was one speech I heard a couple of years ago however that I've never forgotten, simply because it contained the unbelievably powerful phrase “funerals are required but weddings are optional”. read more +

The importance of what MLSS does, every day

I’m sure a few of you have wondered what is this 'Midland Langar Seva Society' that I'm always going on about. The short answer is they are a charity that we support at work and HomeServe Membership Customer Director, Bryn Hamer has written a beautiful little article talking about the how and why of it. You should read his article but I have a little story that I think cuts to the core of what is so special. read more +

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