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Remember, as a leader, you’re more than likely a ‘Digital Immigrant’
The first of a short series of blogs on one CEO’s journey to discover his inner-geek. read more +
Delivering a Customer-led Digital Experience
Right from the moment I started working with our People in the Digital team I was struck by everyone's passion for, and commitment to our long term plan to transform HomeServe's digital services, as well as continuing to deliver our short-term goals. read more +
Why not meet your heroes?
Well that just happened. I roll through life and somehow end up sitting across the lunch tablefrom a man who helped to change the world. He was so giving, so generous with his time and thoughts. You meet or read about many people these days who ride a wave to celebrity or wealth and honestly sometimes it doesn't make sense. read more +
Helping our People, help our Customers
I joined HomeServe as Chief Information Officer just over four months ago, and so far, as well as getting to understand the superb, People-first culture all across the business; I've seen some game-changing transformations in terms of our IT infrastructure. read more +
Communication, Reputation, Recruitment, and the power of Glassdoor
When your role is promoting and protecting the reputation of a business then people recruitment for that business has always been part of what you do. If you succeed in communicating the right messages then the job your colleagues in the talent attraction team have to do is that bit easier. read more +